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If you’re wondering where 2007 went then you’re not alone. Christmas, New Year and even Easter have flashed by and I can’t believe April is upon us.

The first three months of 2008 have set a cracking pace for the team at Talent Solutions. Our team have been engaged across the country delivering a range of leadership and team programs in industries as diverse as pharmaceutical, federal government and financial services. This year looks to be one of our busiest with programs already starting to fill our work schedule as far out as November.

We are seeing some common organisational themes emerge as 2008 takes shape. In particular, restructuring and a focus on performance enhancement continues to drive the need for our solutions. In the last two months alone I have worked with no fewer that three global companies across various industries as they respond to changes in market conditions and product lifecycles. These organisations have engaged us to help their leaders anticipate, plan for and implement change within their teams. Much of our recent work has fundamentally shifted senior leader perspectives, challenged existing assumptions and created new initiatives to address resistance to change by front line staff.

The recent change of government here at home has also impacted a major federal agency that we have been working with for over two years. They are facing a major restructure driven by a 20 per cent budget cut which has created greater demands on leaders unaccustomed to such change. Over the last two years we have collected multi-rater feedback on almost 200 leaders and will be presenting the analysis and interpretation to the executive in June this year. We expect this data to heavily influence the way the agency recruits, inducts and develops their leaders over the next three to five years.

All of this has created greater pressure on internal HR practitioners as they support their business leaders throughout such change. First and foremost in their minds has been addressing the demand for key leadership talent to implement new initiatives and solve ongoing or emerging issues. Our research into this issue has produced some compelling insights and has challenged some traditional approaches to talent management. Based on recent global research and our own analysis of over 400 staff in a major Australian company we have discovered the critical attributes that predict emergent leadership ability. We can now more accurately measure leadership potential and help fill key leadership roles in a way that few organisations have been able to do successfully. We will be presenting the results of this research in the next few months, but for now you can read more about addressing the ‘talent crisis’ by opening the following link.

We have also recognised the pressures HR practitioners are facing as they work to deliver on their internal clients’ expectations. To help build internal HR consulting capability and confidence we have embarked on a series of free boardroom events throughout 2008. The first of these focused on handling difficult conversations and came about from the ideas we canvassed from both senior and mid-level HR practitioners over the last six months. Our first boardroom event was held last month and received great feedback. If you are interested in learning more about these events, or simply meeting a wider circle of HR colleagues then keep 4:00 pm on Wednesday 23 April in mind for our next boardroom event. You can contact Pam Illingworth to get more information and to register a place.

Finally, for those readers responsible for leading and motivating sales teams I’ve included some recent research on the challenges of motivating experienced sales professionals in the pharmaceutical industry. The research is helpful for any manager dealing with the challenges of motivating experienced sales people in any industry and challenges some of our thinking around popular ‘contingency’ leadership theories like Hersey and Blanchard’s Situational Leadership. Do experienced sales people respond best to a ‘delegating’ approach? I’ll leave you to decide.

Warm regards,

Michael Collins
Managing Director

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