This two-day program focuses on understanding how we react to the pressures of work and provides tools to help managers address the emotions that are often present when organisational change occurs. In addition, the program establishes the skills and confidence to coach others to accept change and work towards implementing key strategic initiatives in the workplace.
The Communicating Change program adopts a skill-based approach to learning. It achieves this by focusing on content mastery, skill development and individual action planning to apply key learnings back in the workplace. The program is based on the application of several practical workplace tools, techniques and processes that are critical to helping others understand and accept workplace change.
At the completion of the Communicating Change program participants will be able to:
- Understand why people resist change
- Understand the relationship between emotions and performance
- Apply specific strategies for dealing with resistance to change
- Develop practical strategies for communicating change
- Conduct a one-to-one change conversation
- Communicate workplace change to small groups